Intermittent communication, RSSI -70 or higher; Signal not strong enough
Potential Symptoms
- Spectrum graph reads that the RSSI between the radio's is -70 or higher.
- Distance between radio's is near or over maximum of 1500 feet.
- Communication is intermittent, occasionally getting stuck when transferring a message.
Environment
- Product Family: Message Displays
- Product: Galaxy, GalaxyPro, GPx, GS6
- Component: Ethernet Bridge Radio's (EBR)
- Control System: Venus 1500 v3 or v4, Show Control (Display Studio), Venus Control Suite
Cause
- The signal strength between the radio's is not strong enough to carry the signal in the environment its currently placed in.
Resolution
- Replace the Omni-directional Antenna's with Directional Antenna's.
Note: Directional Antennas are built to increase the distance between the radios. If the issue is interference or improper installation and not a distance issue the directional antennas will not improve signal strength.
KB ID: DD2784396
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