Galaxy Client Radio Not Communicating, Physically Damaged

Potential Symptoms

  • Can not communicate with display.
  • Loopback test passed through server radio.
  • Client Radio is powered and running but not displaying signal strength lights.

Environment

  • Galaxy AF-3400
  • Serial Radios

Cause

  • Radio card broken off from main product board.

Resolution

  • Replace client radio.

Work Around

  • If pins are not bent the radio card can be reseated onto the product board.
    1. Remove power form radio.
    2. Reseat the radio card on the product board careful not to bend any pins.
    3. Apply power back to the radio.

KB ID: DD2745136


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