Daktronics

M3 display, Display Studio not able to file transfer message to player

Potential Symptoms

  • Display Studio will not file transfer message to Player.
  • Display Studio log file show "Memory" error, however M3 Controller available memory is more then adequate.
  • M3 display, Display Studio not able to file transfer message to player

Environment

  • M3 display
  • Display Studio
  • Galaxy, Galaxy Pro

Cause

  • Temporary files in M3 Controller memory, likely with the same name as file trying to be transferred.

Resolution

  1. Connect to controller with M2Config.
  2. Click on "File Transfer" tab.
  3. Delete any files that have ".tmp" file extension.
  4. Click on "Configuration" tab. Select "Communications" folder. Ensure the packet size is set to 1.
  5. Click on "File" and set configuration.
  6. Send file from Display Studio.

KB ID: DD2743292

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