Daktronics

Venus Control Suite will not detect the display when attempting to add a new one.

Potential Symptoms

  • When adding a display in Venus Control Suite, it will not show a display to add.

Environment

  • DMP-8000
  • Venus Prime
  • Venus Pro
  • Venus Elite

Cause

  • Fusion Client service is not Started on the DMP-8000.

Resolution

  1. Log into the DMP-8000 computer.
  2. Open the service's window by going to Start > Computer (right click and select manage.)
  3. Locate Daktronics Fusion Client Module service, right click and select start.

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           4.  Attempt to detect again.

    KB ID: DD2732852

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