Receiving error when launching Content Studio from Display Studio 'The workspaces listed below failed to load and will not be available within Content Studio

Potential Symptoms

  • Display Studio 1.20.0.5 or lower is installed and downloaded and installed Venus 1500 v4.17 and greater and now receiving the following error when launching Content Studio:
    • The workspaces listed below failed to load and will not be available within Content Studio.
      V7000 workspace / DMP-7000 workspace.
      VNet workspace / DMP-8000 workspace.
    • workspaceserror.jpg
  • When Content Studio does load, and you click New, to start a new presentation, you receive the following error, even when a display was created before the update was done:
    • You must create a display or display type before creating a presentation.
    • 8-14-2013 10-19-44 AM.jpg

Environment

  • Products:
  • Component: Content Studio
  • Control System: Display Studio 1.20.0.5 or Lower, Venus 1500 v4.17 or greater

Cause

  • The various versions of Display Studio and Venus 1500 v4 have different software compatibilities. For example, Display studio 1.20.0.2 is not compatible with any versions of Content Studio 4.17 or greater. Both programs use Content Studio, however, each version Display Studio and Venus 1500, may have different compatibilities with the various different versions of Content Studio.

Resolution

  • Call Daktronics Technical Support for assistance on downloading and installing the latest Show Control Display Studio that will be compatible with the latest version of Venus 1500 and Content Studio. Please reference the article ID.

KB ID: DD2612433


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