Venus 1500: Image or words bleeding through another image, V4 / Content Studio
Potential Symptoms
- Image or words bleeding through another image, Venus 1500 v4.
- Old content is showing up behind new content/message.
- Preview looks fine in Venus.
- Only have an issue when viewed on display.
Environment
- Venus 1500 v4
Cause
- Multiple JPEGs or pics or other elements layered on top of one another.
Resolution
- Open up the particular message of concern in Content Studio.
- Enable Timeline view mode if not already enabled (see Content Studio: How do I view/disable/enable timeline? ).
- Navigate to the Layout with the issue.
- Click on Timeline view tab in the bottom left.
- Delete any elements not needed/wanted on the particular frame/layout.
- Save the message.
- Republish content and ensure Yes is selected when prompted to overwrite content.
KB ID: DD2589190
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