Cannot switch between computers using KVM or control mouse / keyboard, KVM locked up
Potential Symptoms
- Computer monitor is flashing/blank, mouse and/or keyboard is not working correctly.
- Cannot switch between computers on KVM switch.
Environment
- Products: Control System Rack
- Components: Raritan MasterConsole KVM
- Control System:
Cause
- KVM has locked up.
Resolution
- Turn the KVM off (pull power out for 5 minutes if first attempt fails), then turn back on.
- KVM will ask for username/password, use How do I find the Raritan KVM default username and password? .
For Temporary Operation
- Connect a separate keyboard, monitor, and mouse to the computer that needs to be accessed.
KB ID: DD2564975
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