AF-3500 Display is lit up all white, or solid after sign goes through bootup sequence
Potential Symptoms
- AF-3500 Display is lit up all white, or solid after sign goes through boot up sequence.
- Display is lit up all white on test screen.
- Venus indicates content playing in running presentations.
- Current message in M2Config shows "None"
Environment
- Message Center
- Galaxy Display
- AF-3500, AF-3550
Cause
- Information stuck in memory.
Resolution
- Perform a Clear Memory and Reset on the controller and verify sign has a blinking status light in the bottom right corner.
KB ID: DD2562667
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