DM-100 shows "DNR CMD 05" and loopback fails on com port; Failed DM-100
Potential Symptoms
- When making a price change on the DM-100 handheld, getting a "DNR CMD 05" error and the price does not change.
- DM-100 shows "No bi directional link detected" when detecting displays.
- DM-100 continues to say "Searching for Connected Device".
- Loopback test fails on DM-100.
Environment
- Product: FL-2000, FL-2100, FL-2109, FL-2300, FL-4000, DF-2000, DF-2009, DF-2100, DF-2109, DF-2300, DF-4000, FL-3000, FL-4500, FLW-300
- Component: DM-100 controller
- Control System: FLD-2000, FLD3-2000, FLR-1500, FLR3-1500 or any FLR3-1500 POS kit
Cause
- Failed DM-100.
Resolution
- Replace DM-100.
KB ID: DD2560369
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