When creating content in Content Studio the provided rectangle is too small to fit all the content in; the content fit on it before.

Potential Symptoms

  • Provided rectangle in Content Studio is smaller then it was before.
  • Unable to fit all the necessary content in the display rectangle in Content Studio.

Environment

  • GalaxyPro display (GPR, GP3, GP4)
  • GS6
  • Venus 1500
  • Show Control
  • Venus Control Suite

Cause

  • Sign size is incorrectly configured in the software.

Resolution

  • Configure the sign size to the correct size and re-create content.

KB ID: DD2553548


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