Daktronics

What is the recommended best location for an external modem antenna?

Topic

  • What is the recommended best location for an external modem antenna?

Environment

  • Product: DB-1K-6K
  • Component: Sierra Wireless Raven mode, RV50 modem
  • Control System: Visiconn, Venus Control Suite (VCS)

Steps

  • The antenna should be mounted above or at the top of the display on the back (if this cannot be obtained with the modem cable sent, a new one may need to be obtained from the ISP).
  • The antenna cable should be tightened down and verified both internally and externally of the display. These connections should be FINGER TIGHT ONLY (loose connections can cause the same symptoms as a poorly placed antenna).
  • The antenna may need to be moved around and redirected by the technician onsite testing it in different locations to find a position that offers the best site specific speed possible based upon the site specific equipment and the nearest location of the ISP's service equipment.

KB ID: DD2551048

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