Primary/Primary AF-3500 series with Ethernet Switch, able to connect to one display but not the other

Potential Symptoms

  • One display in a multiple primary set-up, connected through a switch, intermittently looses communication even though controllers are all set to NIC speed of "Automatic", multipliers are 128, and both controllers have same firmware (FW).

Environment

  • AF-3500, AF-3550
  • Primary/Primary
  • Ethernet based Communication
  • Adams Switch; Ethernet Switch

Cause

  • Unknown.

Resolution

  • Cycle power to the display.

KB ID: DD2549088


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