When trying to download the license key for SCS, computer opens file in Adobe Acrobat and the file cannot be used
Potential Symptoms
- Tried selecting the download button for the license key in e-mail for file using Google Chrome and file opens in Adobe Acrobat.
Environment
- Display Studio
- Google Chrome
Cause
- Google Chrome opens attachments in emails when downloading them.
Resolution
- Use another internet browser to download the License File such as Internet Explorer that gives you an option of saving attachments
KB ID: DD2545417
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