Webcam does not load, Unable to detect Axis video server, Failed video server

Potential Symptoms

  • Webcam does not load.
  • Unable to detect Axis video server using Axis IPUtility.
  • Power and status lights lit on video server but not network.
  • Do not get network link when plugged into known working port on network switch with working cable.

Environment

  • DB-1000 - DB-4100 series billboard
  • Axis 240Q video server
  • Axis M7014 video server

Cause

  • Failed video server.

Resolution

  • Replace video server.

KB ID: DD2531019


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