Galaxy (MDC controller), Many messages appear in Stored Messages list, Memory bar is solid red
Potential Symptoms
- Messages sent to sign in Venus 1500 V3 do not show up on the sign and the display continues to run old messages.
- When getting status to the display, many messages appear in Stored Messages list.
- In lower left of Display Manager window, the colored bar (memory bar) is solid red.
- Messages sent to sign doe not show up on sign, running old message, able to get status V3
Environment
- Galaxy
- AF-3010, AF-3020, AF-3050, AF-3060, AF-3080, AF-3090
- Electronic Message Center (EMC), Marquee, Readerboard, Electronic Message Board (EMB), Display
- MDC Controller based products
Cause
- Memory on controller is used up by Stored Messages.
Resolution
- Delete all of the messages listed in Stored Messages.
- Click on diagnostic gears (green and brown) at top right of Display Memory window.
- Click the square next to "Clear Display Memory", then click on Reset Display.
- Wait for display to reboot then reconnect and send content to the display.
KB ID: DD2530233
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