One price display is dim; Issue in decimal harness connector

Topic

  • One price display is dim but both the driver and decimal point are working properly if moved to a known working display.
  • Factory reset to ensure all drivers are set to Automatic Dimming does not resolve issue.

Environment

  • Product: FL-3000/4500, Fuelight, Gas Price, Petroleum, FL digit product
  • Component: Harness from driver to Decimal Point
  • Control System:

Steps

Cause

  • Pin on signal cable for decimal is not making contact with a pin on the J15 jack.
    • Sensor resides on the decimal.

Resolution

  • Replace the signal cable.

For Temporary Operation

  • Attempt to push pin on signal cable so it can make contact with the female jack on the light sensor.

KB ID: DD2516695


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