Pair of adjacent modules blank; Weak power supply

Potential Symptoms

  • Pair of adjacent modules blank even though the diagnostic indicators on the backs of the modules may be lighting and blinking
  • Each module will light individually when the second module is not plugged in.
  • Green LED on the power supply may be blinking
  • Even if we confirm it has good incoming power and we remove its load, we can see that output of the power supply is fluctuating between 8 to 12VDC

Environment

  • Product Family: Billboards
  • Product: DB-4200, DB-6400
  • Component: Power Supply
  • Control System:

Cause

  • Weak power supply.

Resolution

  • Replace power supply.

KB ID: DD2516242


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