Time and Temperature not displaying on the display, Corrupted playlist or message.
Potential Symptoms
- The time and temperature are wrong (potentially stuck or frozen) or not showing up (blank) on the display.
- The time and temp are accurate when checked in M2Config.
- Newly installed temp sensor and has a blinking red light on the sensor.
Environment
- Product Family: Message Displays
- Product: Galaxy Message Center
- Component:
- Control System: Venus 1500 V4
Cause
- Corrupt playlist or message file on the controller.
Resolution
- Edit or recreate the time and temp message.
- Save message (may need to change name).
- May need to clear the memory to the controller .
- Publish the Time and Temp message to the display.
KB ID: DD2483989
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