Console shutting off in middle of game; Power issue in console

Potential Symptoms

  • Scoreboard goes blank mid-game.
  • All Sport Console is turning off during the middle of the game causing the scoreboard to blank.
  • Console shutting off mid-game┬áregardless of electrical outlet used.
  • Console intermittently turns on based how the power cord is seated.

Environment

  • Product Family: Sports Product
  • Product: Scoreboard
  • Component: Console power circuitry
  • Control System: AS-1600, AS-3000, AS-5000, AS-5500

Cause

  • Issue related to a bad transformer in the console or loose power wire.

Resolution

  • Replace console.

KB ID: DD2463563


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