Daktronics

The companion finder indicates I need to change the power policy on my computer, is this necessary?

Potential Symptoms

  • Venus 1500 Companion Finder indicates the computer needs improvement.
    • After X minutes the computer is in sleep mode. Venus 1500 desires this option be turned off.
      DD2448740.png

Environment

  • Venus 1500 Version v4.18
  • Companion Finder

Cause

  • The computer housing the Venus 1500 Version v4.18 or greater software has the power policy set to a sleep mode after a certain amount of time. Venus 1500 v4.18 and greater desires this Windows Feature to be turned off to allow data feeds to continue to feed and update out to the GP4 or DMP-8xxx Display. 

Resolution

  • Change power mode so computer does not sleep. This only needed to be turned off if using a GP4 (DMP-8000) display type and data feeds.  

Windows XP

  1. Go to Windows Start Menu -> Control Panel.
  2. Double-click on Power Options.
    • If in Category View, click Switch to Classic View.
  3. Under Power Schemes Tab, change Turn off hard disks and System standby to Never.
  4. Go to Hibernate Tab, and make sure Enable hibernation is unchecked. 

 

Windows Vista & 7

  1. Go to Windows Start Menu -> Control Panel.
  2. Click on Power Options.
  3. Click on Change when the computer sleeps.
  4. Next to Put the computer to sleep, change to Never.
    • If using a Laptop, under Plugged In, change to Never.
    • Always leave Laptops plugged into a power source when using Data Feeds.
  5. Click Save Changes.

Windows 8

  1. Hover mouse pointer in bottom right corner, click Search.
  2. Change from searching Apps, by click on Settings.
  3. Type Power Options, and click on Power Options.
  4. Click on Change when the computer sleeps.
  5. Next to Put the computer to sleep, change to Never.
    1. If using a Laptop, under Plugged In, change to Never.
    2. Always leave Laptops plugged into a power source when using Data Feeds.
  6. Click Save Changes. 

Work Around

If display is not a GP4, or is a GP4 that is not going to use data feeds, the power setting does not need to be turned off.

  • Click Continue or Close to continue to the Venus 1500 v4 installer

KB ID: DD2448740

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