Error Updating database and Network-related or instance specific error when installing Venus V4
Potential Symptoms
- When trying to install Venus V4 from disk the install will not complete and get errors:
- "Error updating database".
- "Network-related or instance specific..." error and the install fails.
Environment
- Windows 8 OS
- Venus 1500 disk (version prior to V4.18)
Cause
- Venus 1500 versions earlier to 4.18 are not compatible with Windows 8 OS.
Resolution
- Install Venus 1500 4.18 or later (full version) from Dakfiles.daktronics.com.
Work Around
- Install Venus V4.17 or earlier from disk on computer with OS of Windows 7, Windows XP, or Windows Vista.
KB ID: DD2446564
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