How do I send a reset command through Venus 1500?
Topic
- How do I send a reboot or restart command to a display through the Venus 1500 software?
- How do I clear the display memory using Venus 1500 v3 or v4?
Environment
- Product Family: Message Displays, Software
- Product: Galaxy
- Component:
- Control System: Venus 1500 version 3 & 4
Steps
Venus 1500 v3
- Open the Venus 1500 Display Manager.
- Select the display to send the reset command under Display List.
- From top of screen select the Diagnostics Control View (F5) (button has two gears: green & brown).
- If wanting to clear the display memory (i.e. delete all stored and running presentations off of the display), check mark the Clear Display Memory checkbox otherwise leave it unchecked.
- Click the Reset Display button (at the bottom).
- Wait 1-2 minutes for the display to reboot.
Venus 1500 v4
- From any tab in the Venus 1500 v4 software, (Home, Content, Scheduling), connect to the display by selecting it from the middle drop down arrow box (near center top).
- Click on the Display Tools Drop down (little white arrow pointing down next to green refresh arrows).
- If wanting to clear the display memory (i.e. delete all stored and running presentations off of the display), check mark the Clear Display Memory checkbox otherwise leave it unchecked.
- Click the Reset Display button (near bottom of list).
- Wait 1-2 minutes for the display to reboot.
KB ID: DD2418567
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