Time and Temp Display is blank, No power light is lit on driver, Getting 0 VDC out of the power supply.

Potential Symptoms

  • Display is blank.
    • Both displays (host and client) are blank.
  • Getting 0 VDC out of the power supply even though there is 120 VAC into the power supply.
  • Power LED is not lit on the driver (all lights on the driver are off).

Environment

  • Product Family: Digit and Price Displays
  • Product: DF-1010, DF-1011, DF-1012, Time & Temperature Digit Display
  • Component: Power Supply
  • Control System: DM-100

Cause

  • Failed power supply.

Resolution

  • Replace power supply.

Tech Notes

  • Power LED on host driver location can be seen on the following picture:
    DF-1012.jpg
  • Always verify a good connection for incoming voltage on the terminal block and the cabling going to the power supply.
    • Adjust/move power supply cables while still plugged in to find loose connections.  If digits flicker or go out when cables are moved may have a poor connection that needs to be reseated or have the cable replaced.

KB ID: DD2412660


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