Daktronics

DMP-8060 (firmware 5.0.4.22 or lower) takes a long time to upload schedule from V1500 V4 software

Potential Symptoms

  • Display takes a long time to send a basic schedule from V1500 Version 4 software to the display even with a direct connection from a laptop to the player
  • Very small/short schedule with just a single file can take up to 15 minutes to send to the display
  • When going through a network, may not be able to get status but when directly connected with laptop, able to get status and may be able to send out content at a very slow rate

Environment

  • GalaxyPro
  • GPC, GP3, DVX
  • DMP-8060 Player
    • VIP 4060 Firmware
    • DMP8000 Firmware (5.0.4.22)
  • Venus 1500 V4

Cause

  • FTP client causing communication slowdown because of constant DNS calls

Resolution

  1. Update Firmware on the DMP-8000 to 5.3.1.15 or latest

KB ID: DD2403013

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