Venus 1500 V3, No tools showing in Message Studio
Potential Symptoms
- Unable to edit settings in Message Studio.
- On the toolbar in Message Studio, the only two dropdown menus visible are File and Help.
- There is no black message box to type in the message.
Environment
- Venus 1500 V3
Cause
- Need to open a new message to be able to view all of the tools in Message Studio.
Resolution
- Open Message Studio.
- Click File>New.
- Select the configuration for the display and click OK.
- This will open a new message and you will be able to edit settings.
KB ID: DD2400823
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