No communication to gas price display through serial radios, Able to communicate at base of display

Potential Symptoms

  • Unable to connect to gas price display from serial radio indoor J-box but able to communicate to the display from the outdoor J-box at base of sign.
  • When plugging in the DM-100 to the J-box it just searches for displays.
  • Client radio has full signal strength and diagnostic LEDs indicate it is operating normally.

Environment

  • Gas price display
  • FLR 1500 (Fuelink Radio 1500), Serial radio communication

Cause

  • Wires going to server radio not secure on indoor Radio J-box.

Resolution

  • Plug phoenix connector into J-box and verify wires are securely connected.

KB ID: DD2398306


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