EBR's no communication, channel lights searching

Potential Symptoms

  • No Signal quality on either radio.
  • Channel lights are searching.
  • Unable to connect to the display.
  • Display offline in Venus Control Suite (VCS)

Environment

  • Product Family: Message Displays
  • Product: GS6, Galaxy Message Centers
  • Component: Ethernet Bridge Radios
  • Control System: Venus Control Suit

Cause

  • Dipswitch setting incorrect on server radio.

Resolution

  • Make sure the server radio has the 1st dipswitch depressed so that the radio marks itself as the server.

KB ID: DD2394009


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