Daktronics

Closed captioning from case catalyst (BCS) will not allow output to two lines

Potential Symptoms

  •  MLB site can only show one line of closed captioning and not two
  • Captioning may appear "slow", two lines show up but don't update quickly

Environment

  • Product Family: Closed Captioning
  • Product: Catalyst Interface, Daktronics Communication Server
  • Component:
  • Control System: MLB site

Cause

  •  ClosedCaptioning.dds file is looking for a carriage return that the line feed does not spit out

Resolution

  1. Some sites have an updated ClosedCaptioning LF.dds file that fixes this issue.
  2. Upload the new script file and edit the line length to reflect the site's needs.

Work Around

  1. Edit the file manually to look for the New line feed character of 10 instead of the carriage return ASCII value of 13.

KB ID: DD2264627

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