Handheld will not control scoreboard; Wireless channel settings don't match

Potential Symptoms

  • RC-100 isn't connecting to scoreboard.
  • No communication between scoreboard and handheld.
  • Scoreboard is blank and not responding to remote handheld.
  • Handheld shows "No Server Found on [channel #]" on the LCD screen.

Environment

  • Product Family: Sports Product
  • Product: Scoreboard
  • Component: RC-100 Handheld, Base Station Receiver
  • Control System: RC-100 wireless communication kit

Cause

  • RC-100 Handheld and RC-100 Base Station channel settings do not match. (i.e. RC-100 Handheld and RC-100 Base Station are set to different channels).

Resolution

OR

  • Locate the base station in the scoreboard, check channel dial setting and set the RC-100 to the same channel as the base station dial. 

KB ID: DD2262164


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