Daktronics

Content Studio: Error "Unable to load "Filename.jpg" because: Insufficient memory to continue the execution of the program." when importing an image

Potential Symptoms

  • Receive error "Unable to load "Filename.jpg" because: Insufficient memory to continue the execution of the program." when importing an image into Content Studio.
 

Environment

  • Product: Content Studio
  • Component:
  • Control System: Venus 1500, Display Studio

Cause

  • Image is too large of file size to import into Venus 1500 v4 software.
    • Possible causes that could make image too large:
      • Image is created in inches, and not pixels.
      • Image has incorrect DPI.
      • Image is a PNG and not JPG.
        • PNGs can import into Venus 1500. However, they are typically a much larger file size then JPG.

Resolution

KB ID: DD2249628

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