Unable to connect to display, Wrong communication type selected in Venus 1500.

Potential Symptoms

  • Getting "Not able to connect to display" error in Venus 1500 software.
  • Unable to communicate or send messages to display.

Environment

  • Product Family: Software
  • Product:
  • Component:
  • Control System: Venus 1500 V3 or V4

Cause

  • Wrong communication type selected in Venus 1500 software.

Resolution

KB ID: DD2245027


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