Daktronics

Laptop screen is blank, won't turn on, or is locked on the screensaver window, Battery light is green

Potential Symptoms

  • Laptop or computer for display is not turning on or screen remains blank.
  • Laptop is locked on the screensaver and will not switch to the active desktop.

Environment

  • Venus 1500
  • Laptop or computer

 

Cause

  • Even though laptop is powered on the screen is blank or locked up due to power settings putting laptop into hibernation or sleep mode.

Resolution

  1. Hold the power button down until laptop or computer turns off.
  2. Press power button again and the laptop should boot up normally.

KB ID: DD2241168

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