Daktronics

Venus 1500 V3 update3121 Cannot find setup.exe in the temp folder

Potential Symptoms

  • When installing the Venus 1500 V3.12, update would receive the following error:
  • "Can't run 16-bit Windows Program."
    "Cannot find file C:\DOCUME~1\INSTALLER\LOCAL SETTINGS\TEMP\~EXB0000\DISK1\SETUP.EXE (or one of its components). Check to ensure the path and filename are correct and that all required libraries are available."

Environment

  • Galaxy
  • Venus 1500 (3.8 to 3.12)
  • Windows XP

 

Cause

  • The Windows XP Service Pack 3 is not installed.
    To Verify following instructions below:
  1. From the Venus 1500 Shell, right-click the word "Venus 1500" and choose "About Venus 1500".
  2. Click the Systems tab to view what service pack is installed.

Resolution

  • Run Windows Updates to install the Service Pack 3.

KB ID: DD2216126

DISCLAIMER: Use of this content may void the equipment warranty, please read the disclaimer prior to performing any service of the equipment.

DAKTRONICS DOES NOT PROMISE THAT THE CONTENT PROVIDED HEREIN IS ERROR-FREE OR THAT ANY DEFECTS WILL BE CORRECTED, OR THAT YOUR USE OF THE CONTENT WILL PROVIDE SPECIFIC RESULTS. THE CONTENT IS DELIVERED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS. ALL INFORMATION PROVIDED IN THIS ARTICLE IS SUBJECT TO CHANGE WITHOUT NOTICE. DAKTRONICS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF ACCURACY, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. DAKTRONICS DISCLAIMS ANY AND ALL LIABILITY FOR THE ACTS, OMISSIONS AND CONDUCT OF YOU OR ANY THIRD PARTIES IN CONNECTION WITH OR RELATED TO YOUR USE OF THE CONTENT. ADJUSTMENT, REPAIR, OR SERVICE OF THE EQUIPMENT BY ANYONE OTHER THAN DAKTRONICS OR ITS AUTHORIZED REPAIR AGENTS MAY VOID THE EQUIPMENT WARRANTY. YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THE CONTENT AND ANY LINKED CONTENT. YOUR SOLE REMEDY AGAINST DAKTRONICS FOR DISSATISFACTION WITH THE CONTENT IS TO STOP USING THE CONTENT. THIS LIMITATION OF RELIEF IS A PART OF THE BARGAIN BETWEEN THE PARTIES.

The above disclaimer applies to any property damage, equipment failure, liability, infringement, or personal injury claim arising out of or in any way related to your use or application of the content, whether such claim is for breach of contract, tort, negligence or any other cause of action.