All Sport console displays Code not Found when trying to enter a sport code

Potential Symptoms

  • Code not found message on All Sport console when trying to enter a sport code.
  • Can not enter code 111 or 0111.

Environment

  • Incandescent (or early LED) Scoreboard
  • All Sport 5000 - 4 digit code (e.g. 0111, 0103)
  • All Sport 3000 - 3 digit code (e.g. 111, 103)
  • All Sport 1600 - 2 digit code 
  • Non-Addressable code

Cause

  • All Sport console firmware version does not support non-addressable code/s.

Resolution

  • Contact Daktronics Customer Support to discuss available options.
    • United States & Canada 1-800-325-8766
    • Outside US & Canada +1-605-697-4000
    • Submit a Service Request form from Daktronics Support and reference this article.

For Temporary Operation

  • Find another All Sport 5000 console that has firmware version 2.2.5 or higher.
  • Find another All Sport 3000 console that has firmware version 2.1.0 or higher.

KB ID: DD2208850


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