Unable to connect with the displays through a dial up modem
Potential Symptoms
- Cannot connect with signs using dial up modems.
Environment
- Product Family: Transportation
- Product: VF, VX, VM, VL
- Component: Dial up modem
- Control System: Vanguard Professional Software
Cause
- Software network configuration setting protocol for TCP/IP was set to PPP.
Resolution
- The protocol on the controller and software need to be the same (PPP on the software and so the controller needs to be set to PPP).
KB ID: DD2151240
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