AF-3500, Mirror is garbled, M2config shows no MLC present; Display configuration set for single face

Potential Symptoms

  • The mirror display is garbled, scrambled, or distorted.
  • MLC is showing up as not present in M2config on status tab and cycling power does not resolve issue.
  • When the Module ID test pattern is sent the numbers are misaligned as well as not being in the correct order.

Environment

  • Product: AF-3500, Primary/Mirror
  • Component: M3 Controller, MLC in mirror
  • Control System:

Cause

  • Number of faces option in M2config controller configuration is set to one face.

Resolution

KB ID: DD2125316


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