TriCaster: Not interfacing with SCS, DMP-8000 VNet
Potential Symptoms
- Not able to post any content through the TriCaster (i.e. no video or DMP-8000 (VNet), but Show Control (SCS) will display the scripts.
- No video content from TriCaster is playing/passing through to the DMP-8000 player
Environment
- DVX 101
- VIP-4060 ,PLR
- DMP 8000 (VNet)
- TriCaster
- Show Control (SCS)
Cause
- Equipment wasn't properly booted up in the appropriate sequence, therefore not recognizing peripheral devices.
Resolution
- Power down SCS computer first, TriCaster second, DMP-8000 third, and then the VIP-4060
- Power back on in the following order: VIP-4060, DMP-8000, TriCaster, SCS computer.
Reference:
- For systems shipped before July 9th, 2015
- Standard Video Control System Startup & Shutdown Procedures, DD3074600
- For systems shipped after July 9th, 2015
For Temporary Operation
- If content plays from the SCS computer onto the video board using SCS Scripts, try the following to see if TriCaster video will play.
- Shutdown and restart the DMP-8000 while leaving the TriCaster booted.
-
Once the DMP-8000 is rebooted, shutdown and reboot the TriCaster.
- TriCaster video should start playing on the video board through the DMP-8000
👉If the above work Around does not work, try unplugging the power cord from the DMP 8000 instead of a normal Shutdown and restart of the DMP-8000.
KB ID: DD2082772
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