Diagnostic Event: Thermal Dimming - VLink or Valo

Potential Symptoms

  • Display may appear dim via webcam.

Diagnostic Event(s)

  • Thermal Dimming alert on VLink or Valo.

Environment

  • Product: DB-2000 billboard, DB-3000 billboard
  • Component:
  • Control System:

Cause

Fans

Resolution

  1. Investigate fans, thermostat, and filters in problem area
    • If fans are not running adjust the thermostat to see if will activate the fans
    • If fans do not activate check power to thermostat.
      • if there is power to the thermostat and it is still not working, replace thermostat
  2. If fans are running check for dirty filters and replace as necessary.

KB ID: DD2056663


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