Unable to connect to Galaxy display using RS-422, incorrect wiring
Potential Symptoms
- Venus 1500 will not connect to primary controller, or the secondary controller on Primary-Primary setups.
- Loopback test may pass at any point up to the TB2 term block on the controller.
Environment
- Product Family: Message Displays, Galaxy
- Product: AF-3160, AF-3165
- Component: RS-422 Communication with surge card
- Control System: Venus 1500
Cause
- Incorrect wiring from J-box to controller.
- Can be incorrect wiring on the input of J-box, or on the input to the controller.
- Wires may be loose or disconnected.
Resolution
- Correct wiring from J-box to surge card and/or surge card to controller.
KB ID: DD2056540
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