Display showing a series of Lines, Columns, or Colors; Running Test Pattern

Potential Symptoms

  • Display┬áhas random┬álines (bars/columns), numbers, solid colors, letters, or symbols cycling and repeating instead of current running messages.
  • Test pattern running can also be All Off, so the display will be blank without a heartbeat despite being able to go through boot up sequence.
  • Sign is all Red, Blue, or Green.
  • Shows TEST_PATTERN in current message/presentation in Venus 1500.
  • The display is running through various patterns but not showing the content/active messages.
  • Able to publish new content & get status to the display, but new content does not show up on sign.
  • NOTE: This sequence or random symbols may be interpreted by a user as being garbled, scrambled, or colored squares or blocks.

Environment

  • Product: Galaxy & GalaxyPro
  • Component: Software
  • Control System: Venus 1500 v3 and v4

Cause

  • Test patterns are running on the display.

Resolution

KB ID: DD2024262


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