Display showing a series of Lines, Columns, or Colors; Running Test Pattern
Potential Symptoms
- Display has random lines (bars/columns), numbers, solid colors, letters, or symbols cycling and repeating instead of current running messages.
- Test pattern running can also be All Off, so the display will be blank without a heartbeat despite being able to go through boot up sequence.
- Sign is all Red, Blue, or Green.
- Shows TEST_PATTERN in current message/presentation in Venus 1500.
- The display is running through various patterns but not showing the content/active messages.
- Able to publish new content & get status to the display, but new content does not show up on sign.
- NOTE: This sequence or random symbols may be interpreted by a user as being garbled, scrambled, or colored squares or blocks.
Environment
- Product: Galaxy & GalaxyPro
- Component: Software
- Control System: Venus 1500 v3 and v4
Cause
- Test patterns are running on the display.
Resolution
- Stop the test pattern running in Venus 1500.
- Stop the test pattern running in M2Config
Related Article
- How to Start and Stop a Test Pattern on Galaxy Message Center (M2 & M3 controller based) right at the controller board .
- If seeing above symptoms with a DMP controlled display (GS6, GT6, DVX), see the following article:
KB ID: DD2024262
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