When importing scrolling text and setting the speed, it imports wrong speed in Venus 1500 V3.
Potential Symptoms
- When importing scrolling text and setting the speed, it imports wrong speed in Venus 1500 V3.
Environment
- Venus 1500 (3.12.1)
Cause
- Venus 1500 v3.12 software is installed on Windows 7
- Incorrect settings applied in Scrolling Text options.
Resolution
- This is not supported on a Windows 7 OS system, see What operating systems are supported with the Venus 1500 software versions? DD1995806 for more information on supported operating systems for Venus 1500 V3.
Work Around
- Launch Venus 1500 Message Studio.
- Click File -> Open.
- Browse for the scrolling text message and click Open.
- Go to Properties in bottom left corner.
- Change the Effect Rate to Fast
- Check Range from.
- Check Entry Rate.
- Click Apply and Ok.
- Click File -> Save.
KB ID: DD2004209
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