Daktronics

Show Control System: Display Studio Status Error, Imaging Service Not Responding V7000

Potential Symptoms

  • Display Studio Warning: Imaging Service Not Responding.

Environment

  • Product:
  • Component: Display Studio, DMP-7000
  • Control System: Venus 7000

Cause

  • Imaging Service on Venus 7000 not started.

Resolution

  1. Start Imaging Service on Venus 7000 (located in the running processes).
  2. Ensure that Startup Type is set to Automatic.
  3. Check Windows firewall settings on both the Show Control computer(s) and V7000(s).
    • (You still may be able to ping back and forth with no problems, but the firewall might be blocking the communications between the programs).

KB ID: DD2003899

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