USB to Ethernet, Unable to communicate to display, IPv6 is enabled

Potential Symptoms

  • Unable to communicate to display going through USB to Ethernet adapter butĀ adapter is capable of connecting to the internet if setup to do so.
  • The computer NIC has IPv6 disabled in the adapter properties and can communicate to the display when setup to do so.

Environment

  • Galaxy
  • AF-3500, AF-3550
  • D-Link USB to Ethernet Adapter
  • Windows 7

Cause

  • Ethernet adapter has IPv6 enabled in the adapter properties and it is conflicting with IPv4.

Resolution

  • Disable the IPv6 on the USB to Ethernet adapter.

KB ID: DD2001253


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