Daktronics

Ethernet Bridge Radio, No communication to display - High packet loss to server radio

Potential Symptoms

  • No communication to display.
  • High packet loss when pinging server radio.
  • Unable to load diagnostics or may take multiple attempts to load Diagnostics on server radio.
  • The above symptoms only occur when plugged into the router.

Environment

  • Galaxy, GalaxyPro
  • Message Center
  • Ethernet, Radio
  • DC Injector hooks directly to router on network

Cause

  • Router throughput is not performing properly.

Resolution

  1. Replace router.
  2. Retest to assure poor throughput has been corrected.

Workaround

  • Using a USB-Ethernet adapter may be an option if there is an available USB port on the computer.

KB ID: DD1998776

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