Daktronics

Unable to connect to display and Loopback test fails on client; Radio failure

Potential Symptoms

  • Cannot communicate with the display.
  • Loopback fails through the client radio but passes through the server radio.
  • Client radio has no signal strength LEDs lit and IN Range is not lit.

Radio Config Utility (RCU) symptom - How to use the Radio Config Utility (RCU), DD2605825

  • Unable to poll client radio but able to poll server radio.

Environment

  • Product Family: Message Displays
  • Product: Galaxy
  • Component: Client Radio, Gen 2 Serial Radio
  • Control System:

Cause

  • Hardware failure with client radio or antenna.

Resolution

  • Contact Daktronics technical support for assistance and verification.

KB ID: DD1994800

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