Daktronics

Venus 1500 Version 3 - Unable to Save: File Is Currently Being Edited

Potential Symptoms

  • Receiving "unable to save" error when attempting to save a new message in message studio.
  • Unable to create a new folder in Message Studio

Environment

  • Venus 1500 Version 3

 

Cause

  • Limited rights to the drive in which the database is located.

Resolution

  • Have an IT specialist give rights to the drive.

Workarounds

  1. Change the database to local and move the messages to a new location.
  2. If you have rights to another drive, the database could be moved to another location.

KB ID: DD1835920

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