Daktronics

Venus 1500 V4 - Unable to install – Error configuring SQL Server, Error updating database

Potential Symptoms

  • SQLCMD returned error code: 1 Log file: C:\Program Files\Daktronics\Nucleus Server\Logs\Install\Server Configuration.log.

  • A network related or instance-specific error occurred while establishing a connection to SQL Server. The server was not found or was not accessible. Verify that the instance name is correct. Verify that the instance name is correct and that SQL Server is configured to allow remote connections. (provider: Shared Memory Provider, error: 40 - Could not open a connection to SQL Server).

Environment

  • Product Family: Software
  • Product: Venus 1500 V4
  • Components: SQL Server - 2005, 2008, 2014
  • Control System: SQL Server Nucleus

Cause

  • SQL Server (NUCLEUS) was not started.

Resolution

  • Start the SQL Server (NUCLEUS) service.
    1. Start->Run->Services.msc.
    2.  Scroll down to SQL Server (NUCLEUS) and start the service.

 

KB ID: DD1715376

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