Live Video Feed Flickering When Using HDMI
Potential Symptoms
- Live video feed is flickering on and off
- HDMI and other cables have been confirmed to be working
- Wiring matches site drawings
- Flickering happens on multiple devices
Environment
Product: Standard Video, LVX-3000
Component: Black Magic HDMI to SDI converter
Control System: DMP-8000, Display Studio
Cause
- Unknown
Resolution
- Prior to preforming steps below, first ensure ALL cabling is correct and matches site drawings. We must first rule out bad cables/devices before continuing.
- Preform a hard reboot on the DMP as outlined below:
- Press and hold power switch on DMP to turn it off
- Remove power cord going into DMP
- Press and hold down the power button for at least 30 seconds
- This forces any residual electricity stored in the capacitors to drain
- Reconnect the power cord
- Allow the DMP to fully boot up
- Attempt to play content as normal
- Update Black Magic Firmware to latest (15.3.1 as of 3/4/26)
- Note: Follow DMP-8000: What are the compatible firmware versions of Black Magic and the DMP? for updating Black Magic Firmware
KB ID: 000031690
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