Display Studio Disk Data Not Found

Potential Symptoms

  • Display Studio Disk Data Not Found
  • Restart of Windows will alleviate the error, temporarily

Environment

  • Product: Show Control
  • Component: Display Studio 4.15.1.39
  • Control System: Display Studio
  • Operating System: Windows 11

Cause

Multiple Shared Folder Sessions are open on the computer.

Windows 11 update 24H2 causes Syncback to not release older transfer session(s).

Windows 11 has a max network share connections of 20. Not releasing transfer sessions hits this max network share. 

Resolution

    To resolve issue Syncback profile adjustments are needed.

    1. Open SyncBack from the Start menu.
    2. Click on the content mirror profile and click the Schedule button and select 
    3. Press Edit Schedule.
    4. Click on the Settings tab, then check the box to 'Run only when user is logged on', and press OK twice to close out the scheduling.

    Optional improvements:

    1. Update file path to the content folder on the local machine to avoid opening local share connections each time.
       

    Also optional: 

    1. Go to Network
      1. Advanced
      2. Uncheck Do not disconnect from the network after the profile has run.
         
        Note: There may be more than one profile that needs to have the checkmark removed

    For Temporary Operation

    • Reboot computer

    KB ID: 000030806

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