Color is showing where there should be video; wrong mode
Potential Symptoms
- Chroma colors like purple, green, magenta, or blue are present where the video should be displayed.
- Able to play video sources independently but colors are not keying.
Environment
- Product: VIP-4000, VLink-4000, VLink-4400, VIP-4400, VIP-4500, VLink-4500
- Components:
- Control System: DMP-7000
Cause
- Chroma mode is not being used.
Resolution
- Switch the mode to Chroma on the VLink.
- Reference: VLink 4400 VLink 4500: How do I configure Chroma mode
- Note: The mode may be scripted in a button in Display Studio. They may be called Initialize or Startup.
KB ID: 000028481
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